Shipping Policy

At JoyBit, we are committed to delivering your Pocket Console quickly and safely. Please read our shipping policy below for important details.

Shipping Locations

We currently ship to all states and territories within Australia.

Processing Times

All orders are processed within 1 to 3 business days (Monday to Friday). During high-demand periods, processing may take slightly longer, but we’ll always do our best to get your order out as quickly as possible.

You’ll receive an email confirmation with tracking details once your order has been shipped.

Delivery Times

Estimated delivery times after dispatch:

  • Standard Shipping: 5–8 business days

  • Express Shipping: 2–4 business days (available in select areas)

Please note that delivery times may vary depending on your location, courier delays, and public holidays.

Shipping Rates

  • Free Standard Shipping: on orders over $50

  • Orders under $50: shipping rates are calculated at checkout based on your location and chosen shipping method.

Order Tracking

Once your order ships, we’ll send you a tracking number via email. You can use this to track your package online and see its delivery progress.

Lost or Delayed Packages

If your package is delayed or missing, please contact us and we’ll help you investigate with the courier.

Delivery Issues

Please ensure your shipping details are correct when placing your order. JoyBit is not responsible for packages delivered to incorrect addresses provided by customers.

If an order is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange redelivery (additional shipping charges may apply).

Need Help?

For any questions about your delivery or shipping options, please contact us.